Privacy Policy

Last updated: April 2026

1. Who We Are

Qubit Solutions Ltd ("we", "us", "our") is a company registered in England & Wales. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any data protection queries, please contact us at [email protected].

2. Information We Collect

We may collect and process the following personal data:

  • Contact information you provide when you email us, such as your name, email address, and any details included in your message.
  • Technical data automatically collected when you visit our website, including IP address, browser type, and pages visited.
  • Payment information if you purchase our services, processed securely through our payment provider, Stripe. We do not store your full card details.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries and provide our services.
  • To process payments for our products and services.
  • To improve our website and services.
  • To comply with legal obligations, such as tax and accounting requirements.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract — processing necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legitimate interests — processing necessary for our legitimate business interests, such as improving our services and maintaining our website.
  • Legal obligation — processing necessary to comply with a legal obligation to which we are subject.

5. Third-Party Services

We use the following third-party services that may process your data:

  • Stripe — for secure payment processing. Stripe's privacy policy is available at stripe.com/privacy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiries are typically retained for up to 2 years. Financial records are retained for 6 years as required by UK tax law.

7. Your Rights

Under UK GDPR, you have the following rights:

  • The right to access your personal data.
  • The right to rectification of inaccurate data.
  • The right to erasure ("right to be forgotten").
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our website does not use tracking cookies or third-party analytics. We may use essential cookies that are strictly necessary for the operation of the website.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.